Frequently Asked Questions

Depending on the mail service and the number of renewals received on any given day, it may take a week or more to receive and process a renewal. For completed renewals, a new card is generally sent by mail to the address we have on file for you within two working days of being processed. Please try to login here to verify your status in our database.

Certificants are sent email reminders approximately three months prior to the end of their Active certification. Active certificants may go to https://www.nmtcb.org/certificants/renewal and renew their credential online. If a renewal application is desired, or required in the case of a person whose certification is not currently active, a renewal application may be requested by emailing board@nmtcb.org. A new renewal application will be generated and sent by return email.

Please ensure your email address is up-to-date in your certification information.